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Services and Terms of Conditions

SERVICES AND TERMS OF CONDITION

Prices

The bed & breakfast treatment includes overnight stay, buffet breakfast, and use of the wellness area. The half board treatment includes a 3-course dinner (dishes to be chosen at the time from the daily menu), overnight stay, buffet breakfast, and use of the wellness area.

*PLEASE NOTE, HALF BOARD INCLUDES THE 3 COURSES ONLY IF BOOKED DIRECTLY, SOME EXTERNAL WEBSITES MAY INCLUDE DINNER WITH 2 COURSES ONLY, PLEASE CONTACT US FOR QUESTIONS REGARDING THIS

Included Services

Breakfast: You can enjoy a rich continental breakfast with croissants, homemade bread, local cold cuts, yogurt, cereals, fresh fruit, and of course milk, coffee, a wide variety of teas, and juices.
In-room: Each room is equipped with a minibar, telephone, hairdryer, courtesy set, and the Wellness Kit.
Wellness Kit: In your room, you will find a Wellness Kit consisting of a terry bathrobe and a pair of slippers for each adult.
Wellness Center: You can relax in our “Dolce Far Niente” wellness center, open every day from 2 pm to 8 pm.
Swimming Pool: It is open from 8 am to 8 pm. Our heated seawater pool features two whirlpool points.
Parking: We have a free covered parking area near the hotel.
Free Wi-Fi: The hotel offers free Wi-Fi, covering both common areas and rooms.
Sun Terrace: You will find two sun terraces where you can relax and sunbathe.

All hotel services can be used after check-in and until check-out.

*PLEASE NOTE, CHILDREN ARE NOT ALLOWED IN THE SWIMMING POOL AND WELLNESS CENTER UNLESS OTHERWISE INDICATED

Excluded Services

Newspaper and tobacco resale: In our bar, you can purchase your favorite newspaper, magazines, and tobacco products.
Wellness Center: We offer massage and treatment services. To ensure service availability, advance booking is recommended.
Unique wellness products
E-Bike rental: We have 8 electrically assisted bicycles available for rental. This service is also offered to external customers, so advance booking is recommended.
Electric car charging.
Beverage consumption at the bar and restaurant.

Arrivals and Departures

Check-in: is from 14:00 onwards.
Check-out: is by 10:00.

On the day of your arrival, rooms will be available from two in the afternoon. For early arrivals (or arrivals after 6:00 pm), please inform the management. Any early check-in and late check-out need to be arranged, subject to availability, with hotel management. On the day of departure, guests must vacate the rooms by 10:00 am.
Reservation Confirmation: Your reservation is confirmed and guaranteed by a credit card number (and expiry date).
Payment Methods: Cash, checks, credit cards (Visa, Mastercard, American Express, Eurocard), or debit cards.
For reservations made by bank transfer, the amount must be visible in the hotel’s account at least 3 days before the arrival date. In case of non-refundable reservations, the full amount is required at the time of booking.

Cancellation Policy

Our Standard Cancellation Policy:

1) Up to 7 days before arrival free cancellation;
2) From 7 to 4 days before arrival, the penalty is 50% of the deposit paid;
3) From 3 days or in case of no show, late arrival, or early departure, the penalty is 100% of the deposit paid.

This policy does not apply to stays booked with non-refundable rates.

Supplements and Reductions

Children Reduction in 3rd bed:

1) Up to 2 years (not completed): FREE if they do not use the crib;
2) From 2 to 8 years (to be completed): 50% discount;
3) From 8 to 12 years (not completed): 30% discount;
4) From 12 years onwards, the applied rate will be that of the adult.

Other supplements and reductions:

1) Adult 3rd bed reduction -20%;
2) Single room supplement: €20.00 per night;
3) Half board supplement (dinner) €30.00 per person/per dinner, with direct booking;
4) Small pets (to be agreed in advance with the management, cannot access common areas) €15.00 per day/per pet;
5) Late check-out until 6:00 pm (to be agreed in advance with the management) the rate may vary depending on the period of stay;
6) Crib supplement €10.00 per night.

Rates and Policies for Pets

Rate:

In the Standard and Deluxe room types, the supplement for dogs and pets is €10.00 per animal/per night.
In the Junior Suite and Suite room types, the supplement for dogs and pets is €25.00 per animal/per night. In these types, there is carpeting, which implies specific sanitization.

Pet Policy:

1) Dogs must be well-behaved and kept on a leash in the hotel’s public areas;
2) For hygiene reasons, dogs are not allowed in the “Dolce Far Niente” Wellness Center, the dining room, and the breakfast room;
3) Dogs are allowed in the bar area and inside your room;
4) The dog owner will be held fully responsible for any damage caused to the hotel, other guests, or disturbance caused by the dog;
5) Al Posta Hotel 1899 limits the presence in the room to 2 dogs/pets;
6) The presence of the pet must be arranged in advance with the hotel management.

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